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Orders
How can I purchase Marsah Home products?
Marsah Home products can currently only be purchased online.
Do the prices include VAT?
Yes, all products include VAT.
Can I reserve a product just by adding it to the cart?
Products that are added to the cart and have not completed the purchase process do not remain reserved for the corresponding buyer account.
How can I apply a discount coupon?
Discount coupons are automatically applied to the shopping cart at the end of the order by inserting them in the corresponding box.
Do the products come with assembly tools?
Mounting tools are not included in the package.
How can I get assistance in purchasing a product?
You can use the Chat button for any type of assistance and a colleague will get in touch with you as soon as possible.
Payment
Why is my card being declined when I try to make a payment?
- Your card may have expired. Please check if your card has passed its expiration date.
- Your card may have reached its credit limit. Please contact your bank to make sure your card has not exceeded its credit limit.
- The payment details entered may be incorrect. Please check that you have filled in all required fields correctly.
- Make sure your billing address matches the information on your payment method.
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